Terms & Conditions

Purpose and General Provisions

These General Terms of Use, Terms of Sale, and Privacy Policy govern the use of the website resin-crew.com (hereinafter referred to as "the Website"), owned by Clinicase Lda (hereinafter “Clinicase”).

Legal Entity: Clinicase Lda
Tax Identification Number (NIF/NIPC): 508188172
Address: Largo da Ribeira, Nº 30 B, Trajouce, 2785-009 S. Domingos de Rana, Portugal
Contact Email: geral@clinicase.pt

Through the Website, Clinicase provides information about its products and offers users the possibility of purchasing them. By accessing the Website, users agree to be bound by these General Conditions as applicable.

Product Information

Product details, including images, videos, trade names, and trademarks displayed on the Website, are provided for reference only.

Prices

Product prices include VAT and other applicable taxes (when applicable).
Shipping costs are not included and will be calculated and displayed separately before the purchase is finalized.

Availability

Clinicase updates product availability based on stock levels. In rare cases, errors or system incidents may result in stock discrepancies. If a product becomes unavailable after an order is placed, users will be notified via email.

Payment

Payment is required at the time of purchase.
Accepted methods: Multibanco/MBWay, PayPal, Stripe, and credit/debit cards (Visa, Mastercard, Visa Electron, etc.).
A purchase receipt will be sent via email once payment is confirmed.
Users must report any fraudulent or incorrect charges as soon as possible by contacting geral@clinicase.pt.

Security

Clinicase utilizes Shopify Payments with SSL (Secure Socket Layer) encryption to secure transactions. This ensures:

Data is transmitted securely between the User and Clinicase.
Prevents unauthorized access or data manipulation by third parties.

Orders

A confirmation email will be sent to the User upon successful order placement.

Intellectual and Industrial Property

All content, including but not limited to text, logos, designs, trademarks, and data on the Website, is owned by Clinicase or its licensors and protected under Portuguese, EU, and international laws. Copying, reproducing, or distributing any part of the Website without Clinicase’s written consent is strictly prohibited.

Access and Use of the Website

Users are responsible for their conduct on the Website. Clinicase reserves the right to update, limit, or remove content as needed.

Liability

Clinicase is not responsible for:

Interruptions or errors in Website access due to external factors.
User misuse of Website content.
Damages caused by third-party links provided on the Website.

Privacy Policy

Clinicase complies with the General Data Protection Regulation (GDPR) and applicable Portuguese data protection laws. Personal data is processed exclusively for order fulfillment, communication, and marketing (if consented).

Users may exercise their rights to access, rectify, or delete their data by contacting geral@clinicase.pt.

Marketing Communications

By subscribing to the Newsletter or the loyalty program, users consent to receiving promotional communications (email/SMS). Users may unsubscribe at any time via the link in each communication.

Mobile Terms of Service

The Clinicase mobile message service (the "Service") is operated by Clinicase. By using the Service, you agree to these terms.

Messages may include updates (e.g., order updates) and promotional content.
Frequency varies. Message and data rates may apply.
You may opt out at any time by replying STOP or by using the unsubscribe link in communications.
Support: Text HELP (if applicable) or email geral@clinicase.pt.

Modification of Terms

Clinicase reserves the right to modify these Terms and Conditions. Users are encouraged to review them regularly.

Applicable Law and Jurisdiction

These terms are governed by Portuguese law. Any disputes will be resolved in the competent courts of Lisbon, Portugal, unless otherwise required by law.